Bus stop! State-of-the-art new double-decker break-down days after launch

15:00 18 January 2013

Lynn Cornish from Sidmouth has nearly been made late for work twice because the new busses in Sidmouth have broken down within one week of being instated to the Sidmouth route. Picture by Alex Walton. Ref shs 2082-03-13AW

Lynn Cornish from Sidmouth has nearly been made late for work twice because the new busses in Sidmouth have broken down within one week of being instated to the Sidmouth route. Picture by Alex Walton. Ref shs 2082-03-13AW

Archant

One seasoned user of the 52 Sidmouth service had travelled on it every day for 20 years without a problem – and then two came along at once.

COMMUTERS in Sidmouth couldn’t believe it when state-of-the-art new buses broke down just days after the £1.5million fleet’s high profile launch.

One seasoned user of the 52 service had travelled on it every day for 20 years without a problem – and then two came along at once.

The “teething problems” left passengers like Lynn Cornish, who was looking forward to being all-aboard one of the pristine Stagecoach vehicles, feeling all at sea and running late for work.

The 50-year-old South West Water employee’s husband had to come to her rescue and drive her to the city last Friday (January 11) when the 7.45am bus she always catches didn’t turn up.

It was in fact stranded right in front of her at the Three Cornered Plot.

Last Wednesday (January 9), Lynn, of Fleming Avenue, was left puzzled when the same service was off-schedule as the vehicle had to be changed due to problems.

“They’re shouting about how wonderful their new services are – but I wasn’t impressed,” she said.

“I’d read all about the new buses and couldn’t believe this happened twice in three days.

“I’ve gone to work and back every day for 20 years with no breakdowns. You see the nice new buses, but there have been more problems this week than ever.”

A Stagecoach spokeswoman said there have been “a couple of minor engineering issues” with the new vehicles.

She added: “We understand customers’ expectations are that this should not happen with new buses, but the reality is these are complex vehicles and, unfortunately, teething problems do occur.

“In such instances we always send a replacement vehicle. However they are not always able to reach a location before the next departure is due.

“We also have a duty of care to our passengers to ensure all faults that are reported are thoroughly investigated and we are working with the manufacturer to resolve any problems as and when they occur.

“However, we are confident the vehicles are more than fit for purpose and will provide many years of safe and reliable public transport for Sidmouth residents.”

Hundreds of people lined The Esplanade to watch Olympian Mary King help launch the new buses on Tuesday, January 8.

0 comments

Other News Stories

Yesterday, 16:40
Luke Hendrick with Bonnie and Dalton

The family of a father-of-two who died suddenly are working to raise awareness so the undiagnosed infection he had can be spotted sooner.

Read more

Angry residents are forming an action group to fight yet another development proposal in ‘a house building frenzy’ - that they say is threatening Ottery.

Read more
Yesterday, 11:47

Baby Cow Productions, Steve Coogan’s production company, is in town today filming scenes for a sitcom.

Read more
Yesterday, 11:04
A widening crack in the cliffs over the River Sid at the Ham

A hairline crack in a crumbling section of Sidmouth’s cliffs has grown to several inches over the last year – but County Hall chiefs say intervention risks accelerating the erosion.

Read more
Yesterday, 06:45
The former SES shop on Sidmouth High Street. Photo by Simon Horn. Ref shs 9086-02-14SH. To order your copy of this photograph go to www.sidmouthherald.co.uk

A businessman, eager to make the ‘eyesore’ SES premises a building Sidmouth can be proud of, says he is still battling district chiefs – a year after he bought it.

Read more
The Red Arrows at Sidmouth. Ref shs 2900-35-15TI. Picture: Terry Ife

The Red Arrows have been saluted for offering to reduce their fee after bad weather stopped them from performing a full display.

Read more
Mon, 13:04

Opportunist thieves were targeted by police during a three-day festival in Escot Park at the weekend.

Read more
Mon, 11:01
Himalayan Balsam

Organisers behind an effort to clear the River Sid of an invasive weed have warned it will take years to solve the problem unless more people lend a hand.

Read more
Mon, 06:34

A recent spate of burglaries has prompted a police appeal for witnesses, or anyone who has been offered stolen goods, to come forward.

Read more
Sunday, August 30, 2015
Ian West completed the gruelling Tough Mudder challenge to raise £1030 for CLIC Sargent

A man who has battled cancer – and lost his brother to leukaemia - undertook a gruelling 10-mile obstacle course to raise £1,030 for a charity that supported him and his family.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 17°C

min temp: 10°C

Most Read News

Great British Life


Great British Life

Family notices
Advertise in the paper
Submit a Story
Submit a Story
Buy Photos
Competitions
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Digital Edition

Image
Read the Sidmouth Herald e-edition today E-edition


Devon's trusted business finder