Enforcement action warning for Sidmouth care home

13:06 18 December 2012

THE care provider at a Sidmouth residential home has been told it faces enforcement action after being issued with a formal warning for failing to protect the safety and welfare of its users.

The Care Quality Commission (CQC) has told Guinness Care and Support Limited that urgent improvements are required at Arcot House in Arcot Gardens.

The warning notices followed an unannounced visit by CQC in October after concerns were raised.

Inspectors found that the home, which is registered to accommodate up to 23 people, was in a state of disrepair and failing to comply with six essential standards of quality and safety.

These were as follows:

l The registered provider, Guinness Care and Support Limited, had not taken proper steps to ensure that care was delivered appropriately to meet people’s individual needs.

l The home had failed to assess, review, plan and deliver care and treatment in such a way as to meet individual needs, and ensure the welfare and safety of the people living at the home.

l The care home did not have effective systems in place to prevent, detect and control the spread of healthcare associated infections.

l The provider failed to ensure the maintenance of appropriate standards of cleanliness and hygiene in relation to equipment used in the home.

l Inspectors found that the registered provider had failed in their duty to ensure that people were protected against the risks of unsafe or unsuitable premises.

Ian Biggs, deputy director of the CQC in the south west, said: “The law says that these are the standards that everyone should be able to expect.

“Providers have a duty to ensure they are compliant and this cannot be allowed to continue.

“This warning sends a clear and public message that Guinness Care and Support Limited needs to address these issues as a matter of urgency or face serious consequences. We note that the provider has said that it has already taken action.

“Our inspectors will keep Arcot House under review, working closely with NHS Devon and Devon County Council to ensure that people are not at undue risk of harm.

“We will return in the near future and, if we find that this home is not making the required progress, we won’t hesitate to use our legal powers to protect the people who use the service.”

0 comments

Other News Stories

Wed, 16:33
EDDC's Knowle HQ. Ref shs 7712-15-12SH Picture: Simon Horn

A £500,000 budget has been proposed for the district council to provide dedicated gypsy sites across East Devon.

Read more
Wed, 12:29
Alan Durrant, chairman of Sid Vale Association, presents Dr Duncan Hall of the Beacon Medical Centre with a donation towards the planting of trees and shrubs around the grounds. Ref shs 9545-25-15AW. Picture: Alex Walton

Sidmouth’s multimillion-pound medical centre has received a boost to its £16,000 project to improve the look of its car park.

Read more
Tue, 18:30
Wood(bury) Stock 2015. Doctors Orders. Photo: Neil Ewins.

A successful blues, roots and folk music festival took place recently at Woodbury’s Malsters Arms.

Read more
Tue, 12:29
Branscombe Preschool achieved an 'outstanding' result from their latest Ofsted inspection. Ref shb 9478-25-15AW. Picture: Alex Walton

Ofsted has give staff at Branscombe Pre-school top marks for their “innovative and exciting programme” after their latest inspection.

Read more
Tue, 11:00
Devon County Council is planning to close Green Close Care Home to cut costs

Sidmouth’s Green Close is being offered for tender and could reopen as a care home, offer other social care – or be converted into housing.

Read more
Tue, 06:33
EDDC's Knowle HQ. Ref shs 7712-15-12SH Picture: Simon Horn

The welfare of an endangered bat population at East Devon District Council’s Knowle site could be in jeopardy if planned building works go ahead, say worried residents.

Read more
St Saviours

Hopes of creating a new community hub and premises for Ottery Library have been dashed as county councillors ‘dug in their feet’ over conditions.

Read more
Mon, 16:19

Police have issued the all-clear after suspicious packages found in Exeter city centre have been safely dealt with.

Read more
Mon, 15:27

Parts of Exeter city centre remain out of bounds after suspicious packages were found this morning (Monday).

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 18°C

min temp: 14°C

Most Read News

Great British Life


Great British Life

Family notices
Advertise in the paper
Submit a Story
Submit a Story
Buy Photos
Competitions
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Digital Edition

Image
Read the Sidmouth Herald e-edition today E-edition



Devon's trusted business finder