Ottery pub staff top up their skills

PUBLISHED: 12:00 19 September 2018

L-R Charlotte Wills, Hannah Cureton and Gemma Luscombe from the Volunteer Inn. Picture: Contributed

L-R Charlotte Wills, Hannah Cureton and Gemma Luscombe from the Volunteer Inn. Picture: Contributed


Three staff have been supported with training opportunities to improve their skills in areas they enjoy

Ottery St Mary’s Volunteer Inn is raising a glass to three of its staff after they all achieved professional qualifications while training on the job.

Hannah Cureton obtained Level 2 in Accounting through the Association of Accountancy Technicians (AAT), Gemma Luscombe gained qualifications in Licensed Hospitality Skills and Licensed Hospitality Operations with BIIAB, the awarding organisation for work-based learning providers and employers; and Charlotte Wills, who helps prepare meals for the pub’s busy restaurant, qualified as Commis Chef with the Institute of Apprentices.

Landlord Mike Down says supporting his staff with training opportunities gives them a clearer career path. “Working in the pub trade is sometimes seen as stop-gap for younger people, and traditionally the hospitality trade overall has a fast turnaround in staff,” he explained.

“By offering our staff the chance to improve their skills in the area of work they enjoy, we give them something to focus on for the longer term.”

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