Don't miss a story sign up to Sidmouth Herald's FREE daily newsletter CLICK HERE

‘Sidmouth hotline’ idea to help the vulnerable

10:54 28 January 2014

Picture by Alex Walton. Ref shs 7217-08-08AW

Picture by Alex Walton. Ref shs 7217-08-08AW


A PIONEERING hotline is on the verge of being set up to help struggling elderly residents in Sidmouth on nearly any subject matter.

Ambitious proposals have been revealed for a ‘111-style’ service - specifically for the Sid Valley - that would offer vulnerable older people in distress assistance on a huge scale.

This could range from household issues like leaky taps and broken fences to serious healthcare matters or even car insurance.

Organisers want to create a ‘one-stop-shop’ hub manned by volunteers that will act as a central point of contact to co-ordinate a multitude of existing groups.

They feel Sidmouth has a depth of helpful organisations and quality services that can make the idea a reality - and say it could spread nationwide.

It is hoped as many voluntary services and charities in the valley will join the NHS in backing the non-profit bid and offer their expertise.

A venue for the hub is currently being considered.

The prospect has been thought up by chamber of commerce chairman Steven Kendall-Torry and Tina Teague, a commissioning lead for the Devon clinical commissioning group who lives in Sidmouth.

“Most people who are vulnerable don’t know what services are available – and can be left wondering how to make ends meet,” said Steven.

“A person whose husband has just died might realise they can’t do something as simple as changing a light bulb.

“The hub would be a one-stop-shop point of contact that identify areas or services that can help. We’ve got all these individual voluntary services and charities doing a sterling job.

“We want to tell people ‘you’re not on your own because everybody has got an eye out for you’.

“It would be a huge step. Sidmouth is where the whole of the country will be in 20 years’ time in terms of the ageing demographic.

“There are a lot of details to be worked out, but if we can get this up and running, iron out the problems and make it a workable proposition – rolling it out to other communities would be straightforward.”

“It’s not money we will need, but enthusiasm and support.”

A public meeting is being planned for March 11 where various key groups will be invited to share ideas.

Tina said the scheme would have benefits for health and social care.

She added: “Sidmouth has a highly elderly population, but it’s also active.

“Lots of people live on their own. It’s the sort of community that will benefit.”

● Anybody interested in being involved can contact Steven on 01395 577363.


Other News Stories

Yesterday, 06:59
Eastleigh shed, 8 May 1959 (c) C Boocock

Enthusiasts have a unique opportunity to invest in part of Sidmouth’s rail heritage as a £300,000 locomotive restoration project has been put back on track.

Read more
Saturday, November 28, 2015
New Kennaway House manager, Nikki Dawkins, with Michael James, David Leach, Bryan Dawkins and Michael Gordon-Lee. Ref shs 4446-47-15AW. Picture: Alex Walton

A new manager and chairman have taken the helm at a charity-run arts centre with a growing reputation in and beyond the Sid Valley.

Read more
Saturday, November 28, 2015
Betty Williams with Lamb and Flag landlord, Ron Miles, and Ottery mayor, Glyn Dobson. Ref sho 4475-52-14AW. Picture: Alex Walton

A widow, whose generous gesture to people facing Christmas alone last year touched hearts around the world, has spoken of her delight that preparations are under way for another festive feast.

Read more
Friday, November 27, 2015
An ariel view of the PegasusLife plans for Knowle.

A developer lined up to buy the East Devon District Council (EDDC) offices at Knowle has unveiled its vision for a retirement community on the site.

Read more
Friday, November 27, 2015
The Sidmouth Friends of the Samaritans held their AGM this week. Pictured are chairman Sue Kensdale with from left Ron Harbour (treasurer), vice chairman Gerald Hayne and Denis Jones (sec). Photo by Simon Horn. Ref shs 3446-08-14SH. To order your copy of this photograph go to

The loss of Sidmouth’s Samaritans support group will have a ‘major impact’ on the running of the service, says the leader of the charity’s Exeter, Mid and East Devon branch.

Read more
Friday, November 27, 2015
MP Hugo Swire visit the King's School this week where he is pictured meeting students in the Teen Health Group. Ref sho 7123-48-15SH. Picture: Simon Horn

Hugo Swire praised students for their ‘passionate determination’ to address important issues

Read more
Friday, November 27, 2015
Sally Neal has become Sidmouth's first female Crew Manager. Ref shs 7512-48-15SH. Picture: Simon Horn

A firefighter has made history after becoming the first woman in Sidmouth to reach the rank of crew manager.

Read more
Thursday, November 26, 2015
Plans have been lodged for Hillside House

A former hotel and restaurant in Newton Poppleford could be converted into a 13-bed care home.

Read more
Thursday, November 26, 2015

A temporary tariff of £2 per day will be introduced at Sidmouth’s town centre car parks next week.

Read more
Wednesday, November 25, 2015
Natasha Koshti.

The Budleigh Salterton Committee for Cancer Research UK is holding an Evening In India on Saturday, November 28, at 7pm in the Public Hall.

Read more

Local Weather



max temp: 12°C

min temp: 12°C

Most Read News

Great British Life

Great British Life

Useful Links

Family notices
Advertise in the paper
Submit a Story
Submit a Story
Buy Photos
Google Plus Page
Reader Travel

Family Notices 24

Read Online

Read the Sidmouth Herald e-edition E-edition

Local business directory

Devon's trusted business finder

Find a job in Sidmouth

Find planning applications