Exemplary care

We all read or hear so much about dreadful standards of care given to elderly frail people who live in residential care homes, so I feel I must say something about the excellent care given to my father who was a resident in Malden House, Sidmouth, for eight and a half years.

At all times he was treated with kindness and his privacy respected.

For the last few months of his life he needed a great deal of attention with normal physical things like washing and dressing and help with walking. This care was always delivered in a very professional manner, with due care for his wishes.

For the last two weeks of his life, when he needed total care, this was done in a very caring and courteous way.

To all the care staff I give my grateful thanks and I will always remember them with fondness; the kindness I received, too, was appreciated.

Malden House, thank you; the care you gave should be the model for other care homes.

Mrs Claire Crouch

Cotmaton Road

Sidmouth