SIR - Can you, through your letter page, alert readers again to scam bank emails. I received one recently which started:
Dear Valued Customer,
Because of unusual number of invalid login attempts on…etc etc (note the ‘an’ missing before unusual) and it went on to tell me that my account had been locked and to invite me to link to a website to get it unlocked.
Ignoring this email, I immediately checked my bank account and found it was not locked at all. Subsequently, I looked at the website I had been asked to link to by the email and it appeared identical to my bank’s site. It was asking for all my normal banking logon details – a scam which had I provided details, would give anyone access to my account – the money would have been gone in a blink of an eye.
I forwarded the email to my bank. Their reply contained the following guidance, which I recommend readers cut out and pass copies around among relatives and friends.
You may also want to watch:
How to spot scam emails - Scam emails will often ask you to verify or confirm your account or online banking details
Scam emails may convey a sense of urgency by threatening to discontinue your service
- 1 Family trip to seaside ends in dramatic rescue from rip tide
- 2 Saved from the bin! Charity shop staff hunt for mistaken items
- 3 Sidmouth defeat Boringdon in national competition
- 4 'No further action' after 11 deaths at Sidford care home
- 5 Rugby youngsters finish season with five tries
- 6 Tim Martin of Wetherspoons wants government to offer visas to EU workers to help out in pubs
- 7 New youth project will help young people's voices to be heard
- 8 Old Fore Street pedestrian zone will be open for bicycles to use
- 9 Communities encouraged to apply for rural building funds
- 10 Plans to pedestrianise Sidmouth town centre put forward
As fraudsters are unlikely to know your name, scam emails are often addressed with an impersonal greeting such as ‘Dear Valued Customer’
Scam emails may contain poor spelling or grammar, or other unusual language
Fraudsters can disguise website links in emails to make them appear genuine - don’t trust these
Do not follow any website links or click on any attachments
Forward it to your bank – details will be on their web site
Delete all scam emails from your mailbox
You will never be asked for your security and personal details by email.