SIR - Can you, through your letter page, alert readers again to scam bank emails. I received one recently which started:
Dear Valued Customer,
Because of unusual number of invalid login attempts on…etc etc (note the ‘an’ missing before unusual) and it went on to tell me that my account had been locked and to invite me to link to a website to get it unlocked.
Ignoring this email, I immediately checked my bank account and found it was not locked at all. Subsequently, I looked at the website I had been asked to link to by the email and it appeared identical to my bank’s site. It was asking for all my normal banking logon details – a scam which had I provided details, would give anyone access to my account – the money would have been gone in a blink of an eye.
I forwarded the email to my bank. Their reply contained the following guidance, which I recommend readers cut out and pass copies around among relatives and friends.
How to spot scam emails - Scam emails will often ask you to verify or confirm your account or online banking details
Scam emails may convey a sense of urgency by threatening to discontinue your service
- 1 Despite the recent heatwave, Devon County Council is on course to beat climate change targets
- 2 Opening a new shop presents a risk, but rewards are there if you work hard
- 3 Man in court accused of torching Ottery woman's car
- 4 Feezing license fee is sensible, but I didn't stand for dismantling BBC
- 5 Delays on Sidmouth road for Devon County Show
- 6 Preparations begin in earnest for Folk Festival
- 7 With your help, a range of new laws will help us all
- 8 Play abour real life leaves audience filled with feel good laughter
- 9 By-election result proves East Devon is not as 'true blue' as people thought
- 10 Heather Spratt - the unsung hero of the heathland
As fraudsters are unlikely to know your name, scam emails are often addressed with an impersonal greeting such as ‘Dear Valued Customer’
Scam emails may contain poor spelling or grammar, or other unusual language
Fraudsters can disguise website links in emails to make them appear genuine - don’t trust these
Do not follow any website links or click on any attachments
Forward it to your bank – details will be on their web site
Delete all scam emails from your mailbox
You will never be asked for your security and personal details by email.