Gilbert Stephens is combining their back office operations from three of their offices - Budleigh, Sidmouth & Ottery St Mary and created a new East Devon Legal Hub.
Gilbert Stephens says they are 'determined' to keep its high street offices in Budleigh and Sidmouth open as usual and offer better client facilities.
The new office is on the Finnimore Trading Estate, Ottery St Mary which they say will make it easier for clients to access services.
he new East Devon Legal Hub is larger, with plenty of parking. It’s more modern, with superior facilities for clients, including disabled access and amenities, a larger waiting area, better conference rooms, and cake, lots of cake!
Their high street offices in Budleigh and Sidmouth remain open as usual for clients who can pop in to sign documents and have local meetings on the doorstep.
Vicky Thompson, the CEO at Gilbert Stephens said: “Our clients were asking for two things from Gilbert Stephens, to remain accessible on the high street, but also for better overall facilities and most importantly, they were asking for easy parking. Our love for the local communities within which we work drove a renewed approach to strategy. We could see that by giving the clients what they wanted we could at the same time provide better and improved facilities for our own staff. Our renewed commitment to ‘people’ both inside and outside our organisation allowed Gilbert Stephens to reaffirm its traditional foundations and move forward with renewed innovation and pride.”
”We understand that choosing a lawyer can be a daunting task, and we wanted to find a way to make it as easy as possible. We are thoroughly committed to providing clients with the highest quality legal services, and we were looking for new ways to improve our services, we believe the East Devon Legal Hub does just that. We are extremely proud to be a part of the East Devon community and to offer our services in this new convenient and innovative way. We would like to thank all our clients and the local community for supporting us and we look forward to sharing this new journey with you all and to welcoming you to the East Devon Legal Hub, even if it’s just for a cuppa and that slice of cake."
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