Health centre chiefs apologise after phone lines go down
The new Beacon Medical Centre. Ref shs 7767-23-15AW. Picture: Alex Walton - Credit: Archant
Sid Valley Practice bosses have issued a public apology after a BT fault took down their phone lines for 24 hours.
The Beacon Medical Centre and the Blackmore Drive surgery were unreachable from 11am on Wednesday until 11am yesterday.
Practice managers are working with their telephone provider, South West Communications, to ensure the issue does not happen again.
A practice spokesman said: “South West Communications will be issuing a full report detailing all the issues.
“In the meantime, the practice would like to apologise for any inconvenience or anxiety this has caused.”
You may also want to watch:
BT delays pushed back the Beacon Medical Centre’s completion by seven weeks, with it opening its doors to patients on July 27.
Any comments about the outage can be submitted at www.sidvalleypractice.nhs.uk
Most Read
- 1 Sidmouth artist paints a picture of hope for the NHS
- 2 'Let’s get out of the stranglehold this killer virus has had on our lives' by staying home
- 3 East Devon author launches satirical book
- 4 Lottery funding for fishermen's shed project
- 5 Retired GP's 'curated anthology' of fly fishing experiences
- 6 Sad loss at Beer Albion
- 7 Praise to community for helping college with online learning during lockdown
- 8 Sidmouth vaccinations are off to a good start
- 9 Stalker jailed and banned from Ottery St Mary
- 10 Police to use ANPR cameras to enforce Covid rules across Devon