New Devon wide advice service to help people struggling with their mortgage

PUBLISHED: 12:20 05 January 2009 | UPDATED: 12:07 17 June 2010

HOME OWNERS in East Devon who are worried about maintaining their mortgage payments can get free advice and help from a new service launched this week.

HOME OWNERS in East Devon who are worried about maintaining their mortgage payments can get free advice and help from a new service launched this week.

East Devon District Council, through the Devon Strategic Housing Group and local debt advice charity Homemaker Southwest, will offer free, independent and confidential advice to home owners about managing their mortgage payments during the current economic climate.

The new Devon wide service has funded an advisor who will discuss what options may be open to home owners to enable them to remain in their homes. However, it is important that home owners seek advice as early as possible.

"For many people, the temptation may be to ignore the problem until one or two payments have been missed and the lender has then written threatening court action" said Amy Pamphilon of Homemaker Southwest.

"However, often by this stage, the options may already be more limited. This new service is trying to encourage people to seek help at the earliest opportunity whilst there is still room for negotiation with the lender."

A dedicated telephone helpline 01392 686 760 will give worried home owners and landlords initial advice about their options as well as a free, comprehensive advice pack.

At the end of 2008 the Council of Mortgage Lenders expects 210,000 households to be more than three months in arrears, and this number is expected to increase to 500,000 by the end of 2009.

Councillor Jill Elson, EDDC's Portfolio Holder for Communities said: "With the prospect of running into arrears on their mortgage, this service has come at just the right time for home owners who are worried and wouldn't have thought that the Council could help them.

"I advise anyone who is struggling with their mortgage to contact Homemaker to get the help and advice they need as soon as possible."

For more information about Homemaker visit www.homemakersw.org.uk


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