New Year thank you from ambulance service

PUBLISHED: 15:50 08 January 2009 | UPDATED: 12:08 17 June 2010

SOUTH Western Ambulance Service Trust has thanked the public for listening to advice over the New Year on when it is appropriate to dial 999.

SOUTH Western Ambulance Service Trust has thanked the public for listening to advice over the New Year on when it is appropriate to dial 999.

On New Year's Day, despite an 11 per cent increase in calls, the Trust hit its nationally set category A target for the first time ever, reaching 75 per cent of the life threatening calls within eight minutes.

The number of 999 calls rocketed by a staggering 17 per cent in the weeks before Christmas. The Trust joined other NHS partners to inform people of the best ways to get treatment if they fell ill over the festive season via the media.

Trust chief executive Ken Wenman said: "Over New Year we took very, very few calls that we would consider to be inappropriate and I would like to express my sincere thanks to those who heeded the requests we made in the weeks previous.

"Since the Trust was created in 2006 we have seen a steady improvement in performance figures to the point that we are now one of the top performing ambulance services in the country.


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