Ottery information centre to officially re-open

The new Ottery library. Ref sho 08-17TI 7780. Picture: Terry Ife

The new Ottery library. Ref sho 08-17TI 7780. Picture: Terry Ife - Credit: Archant

Ottery Information Centre will officially reopen on Monday following a short break to address volunteers’ concerns.

In June, helpers spoke to the Herald saying they felt unable to work due to spacing issues after the centre moved with the library to its new site in Silver Street.

Libraries Unlimited, the charity responsible for the running of Devon’s library services, has been working with the town council and volunteers and says the issues have been resolved.

Colin Bray, service development manager at Libraries Unlimited, said: “Following the successful opening of the new library earlier this year, we are very happy that the information centre will be opening again next week.

“The library and information centre are complementary services, providing information and resources to the people of Ottery St Mary. We very much appreciate the support of the community and volunteers in ensuring both are a success.”

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Phyllis Baxter, who has served as the town’s tourist information manager for more than a decade, will continue to lead the centre.

She said: “To me, it’s important we have an information centre, because we have a lot of events going on. We have people moving to the area asking, ‘What is it like? What are the benefits of the town?’.

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“We have a wonderful town. It’s about working for the best of the town.”

As part of the reopening, Phyllis hopes to recruit more volunteers to increase the opening times of the centre.

Mayor Glyn Dobson, who has worked closely with Phyllis over the years, described her as ‘the heart of the town’.

He added: “Phyllis knows everything about the town and everyone in it. It is great news that she will be continuing to pass on her valuable knowledge in the future.”

Ahead of the reopening, businesses and organisations in the town expressed what they would like to see the service provide, including a revamped website and the production of a town guide.

From from August 21, the tourist information centre will be open from 10am to 1pm on Mondays, Wednesdays and Fridays.

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